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How to buy?
To buy a product in our online store, select the product you like and add it to your shopping cart. Then go to the shopping cart and click on «Checkout» or «Quick order».
When you place a quick order, write your full name, phone number, and e-mail. Your manager will call you back and specify the order conditions. As a result of the conversation, you will receive a confirmation of product registration by email or via SMS. Now you will only have to wait for delivery and enjoy the new purchase.
Making an order in standard mode looks like this. Fill out the form completely in successive stages: address, delivery method, payment, and personal information. We recommend that you write information in the comments to the order that will help the courier find you. Click the «Place an order» button.
Delivery
Payment
Exchange/return
If the product has upset expectations for some reason, you can return it or exchange it within 14 days.
You can return it or exchange it within 14 days provided:
- no signs of use or wear;
- the presence of the original and undamaged packaging;
- factory labels;
- with an attached document confirming the fact and conditions of purchase (product receipt).
- The product with defective / incorrect configuration must be returned to us with the original labels and in the original packaging.
- All costs of sending the product back are borne by the customer!
How do I get a refund?
We will credit the money directly to the same bank details within 3 calendar days from the moment we receive the refund.
Our guarantee
- The authenticity of the product
We guarantee the authenticity of the product. We only order products directly from factories. For each factory, we can provide contact information and, if necessary, you can write to their address and request information about the Bella Bicchi store and the product that is presented to us.
- Customer information
All customer information is stored only on our server and is not transmitted to third parties under any circumstances.
- Best price guarantee
We try to maintain the best prices, but if you see somewhere cheaper and want to buy from us – we will make the necessary discount. Sometimes, the difference in price is due to a different type of fabric, fur, or other details that are not immediately noticeable. But we always meet the customer halfway.
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