Privacy policy
General information
The data controller is ФОП Бєлов Андрій Юрійович, operating under the BELLA BICCHI brand. Store address: Universytetska Street 4, Chernivtsi, Ukraine. Telephone: 0-800-300-388.
Personal data we process
Depending on your interactions with us, we may process your name, telephone number, email, delivery address, order and payment details, returns, purchase and communication history, IP address, device information, cookies and advertising identifiers.
Purposes and legal bases
Data is processed to fulfil orders, arrange delivery, process payments and returns, support customers, maintain business records, meet legal obligations, analyse website performance and conduct marketing. Processing requires an appropriate legal basis; where consent is required, processing must not occur before consent is obtained.
Third-party services
We may use hosting, CRM, logistics, payment and communications providers. SendPulse is used for customer messages and newsletters. Google, Meta and TikTok technologies are used for analytics and advertising. The data involved depends on the purpose and configuration of each service. We do not sell personal data.
Advertising audiences
Where a valid legal basis and platform requirements are satisfied, we may use Google Customer Match and similar advertising audience tools. Hashed telephone numbers and email addresses may be used for matching. Hashing does not guarantee anonymity. Publication of this Policy does not, by itself, constitute customer consent to advertising matching.
Cookies and analytics
The website may use essential, analytics and advertising cookies and similar technologies. You can manage cookies using your browser and available privacy controls. Processing requiring consent must only take place after obtaining that consent.
Security and retention
We use organisational and technical safeguards and limit access to personal information. Retention depends on the relevant processing purpose and applicable legal obligations. International transfers are subject to applicable legal requirements.
Your rights
You may request access, correction, deletion where legally applicable, cessation of marketing communications or withdrawal of consent where processing relies on consent. Please use the contact details published on our website.
Last updated: 08.11.2026